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Recent increases in
fraudulent check card transactions have had an impact on Oklahoma
banks and their customers. First National Bank is investing in
preventative measures to minimize exposure and protect your money.
FraudWatch
One of these measures is FraudWatch. Our experienced FraudWatch
analysts work around the clock, watching for any suspicious check
card activity. They will contact you immediately if they suspect
fraud on your card. So if you ever get a call from our Fraud
Prevention Services team, know that our watchdogs are doing their
job to prevent potential fraudulent use of your card.
We take the security of your hard-earned money very seriously. We
are pleased to provide FraudWatch at no cost to you. No
enrollment is needed - your FNB check card is automatically
protected by FraudWatch.
Fraudulent Activity Tracking
Another preventative measure has been to block certain merchants and
states which are currently experiencing high levels of fraud. The
blocks change constantly.
Currently, signature transactions made at targeted merchant
categories are blocked in California, Connecticut, Delaware,
Georgia, Illinois, Indiana, Maine, Minnesota, New York,
Pennsylvania, and South Carolina. Examples of blocked merchant
categories in these states include:
- Card-enabled telephones
- Record stores
- Subscription merchants
- Video tape rentals
- Other merchant categories as deemed necessary
All signature check card transactions in the following states are
blocked: Arizona.
All check card transactions in the following countries are blocked:
Cyprus, Great Britain, Japan, Pakistan, the Philippines, Romania,
Spain, Sweden, and Turkey.
Traveling Soon?
To minimize inconvenience, please notify us about your travel plans,
especially international destinations, if you plan to use your check
card. Provide the dates and destinations of your travel by calling
(918) 427-7474 or by emailing
Travel Notification.
Need Help?
If you experience problems using your check card, we suggest you try
using your card as a debit card with your P.I.N. or withdrawing cash
at a nearby ATM.
If your check card has been lost or stolen, please contact us
immediately. During business hours, call or visit any of our
locations. After normal business hours, call (800) 791-2525.
Please feel free to contact a First National Bank customer service
representative if you have any questions. In the Roland area, call
(918) 427-7474 or in the Sallisaw area, call (918) 775-9136. |
