Contact Us

Lost or Stolen Debit Card
If your debit card is lost or stolen, please contact us immediately.
During business hours:  (866) 681-1650
After business hours:     (800) 500-1044

Customer Care Center
Weekdays - 8:30 a.m. to 5:00 p.m. 

Our Customer Care representatives can help you with a wide variety of banking needs. Our aim is to provide the highest level of service to our customers. Our promise to you is to resolve the issue quickly and to your satisfaction.

When we say “we are here to help,” we mean that literally. Unlike other banks that outsource their customer service functions, our Customer Care Center is staffed by Firstar employees who share your hometown values, so you can expect the same commitment and service you experience in person at any of our local branches.

To speak with a Customer Care representative, call toll-free, (866) 681-1650.

Bank Locations
With 8 locations across Green Country, chances are there’s a branch convenient to your home or workplace. During normal banking hours, call or visit any of our locations.